Cookie Policy.
Last updated: 26 May 2026. How and why we use cookies on Westa Care.
What are cookies?
Cookies are small text files stored on your device when you visit a website. They're standard, used by virtually every modern website, and aren't dangerous in themselves.
We use cookies (and similar technologies like local storage and pixels) for four main reasons: to keep you signed in, to remember your preferences, to understand how the Platform is used, and to measure our advertising. You can control all of them except the strictly necessary ones.
What we set and why.
Strictly necessary
RequiredThese cookies are required for the Platform to work. They handle signing in, keeping you signed in, and securing your session. They can't be turned off.
| Cookie | Purpose | Expires |
|---|---|---|
| wc_session | Keeps you signed in across pages. | Session |
| wc_csrf | Protects forms against cross-site request forgery. | Session |
| wc_locale | Remembers your language preference. | 1 year |
Functional
OptionalRemember your preferences and personalise your experience — things like timezone, recently viewed doctors, and accessibility settings.
| Cookie | Purpose | Expires |
|---|---|---|
| wc_tz | Remembers your timezone for appointment display. | 1 year |
| wc_a11y | Saves accessibility preferences (font size, contrast). | 1 year |
Analytics
OptionalHelp us understand which pages and features are useful so we can improve the Platform. Aggregated and anonymised — never linked to your identity.
| Cookie | Purpose | Expires |
|---|---|---|
| _ga | Google Analytics — anonymous usage statistics. | 2 years |
| wc_perf | Measures page load performance. | 30 days |
Marketing
OptionalUsed to measure the effectiveness of our adverts and limit how often you see the same ad. Only set with your explicit consent.
| Cookie | Purpose | Expires |
|---|---|---|
| _fbp | Meta Pixel — ad performance measurement. | 90 days |
| wc_attr | Tracks which campaign brought you to Westa Care. | 30 days |
How to manage cookies.
From the cookie banner
When you first visit, our cookie banner lets you accept all, reject non-essential, or customise category-by-category.
From your account settings
Signed in? Go to Settings → Privacy → Cookies to update your choices any time.
From your browser
All major browsers let you block or delete cookies. Note that blocking strictly necessary cookies may stop the Platform from working.
Opt out of analytics
We honour the Global Privacy Control (GPC) and Do Not Track headers. If your browser sends either, we treat that as opting out of non-essential cookies.
Cookies set by other services.
Some cookies are set by services we use to run the Platform — like Google Analytics, our payment processors, and our video provider. They're subject to those providers' own privacy policies. We don't allow third parties to set advertising cookies without your explicit consent.
Changes to this policy
If we materially change how we use cookies, we'll update this page and notify you via an in-app banner. You can revisit your preferences at any time.
Related policies
Read how we handle personal data more broadly in our Privacy Policy, or see our Terms of Service for the rules of the Platform.
Questions about cookies?
Email our privacy team — we'll explain anything in plain English, no legalese.
privacy@westalic.com