Support

Get in touch.

We aim to respond to every email within one business day. For urgent medical concerns, please call your nearest hospital or 112.

Medical emergency?

Westa Care is not an emergency service. If you or someone near you is having a medical emergency, call 112 or go to your nearest hospital immediately.

By email

The right inbox.

General support

support@westalic.com

Account, appointments, payments, and anything else.

Within 4 business hours

Partnerships

partners@westalic.com

Hospitals, pharmacies, labs, insurers, and integrations.

Within 2 business days

Press & media

press@westalic.com

Interviews, statements, fact-checks, and brand assets.

Within 1 business day

Privacy & data

privacy@westalic.com

Data requests, deletions, and compliance questions.

Within 5 business days
Send us a note

Prefer to fill out a form?

Tell us about what you need and we'll get the right person back to you. Plain English — we promise.

Visit us

Our offices.

Headquarters

Lagos

Plot 14, Admiralty Way, Lekki Phase 1, Lagos, Nigeria

Mon–Fri, 9am–6pm WAT

Operations hub

Abuja

Plot 207, Cadastral Zone B05, Wuse 2, Abuja, Nigeria

Mon–Fri, 9am–6pm WAT

Looking for a quick answer?

Our help centre covers most common questions about booking, prescriptions, and your account.

Visit the Help Centre